1. Introduction
CarrySync ("we," "our," or "us") is committed to protecting your
privacy. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you use our mobile application
and services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, phone number)
- Flight details and booking information
- Carry-on baggage dimensions and photos
-
Payment information (processed securely through third-party
providers)
2.2 Information We Collect Automatically
-
Device information (device type, operating system, unique device
identifiers)
- Usage data (app interactions, features used, time spent)
-
Location data (with your permission, for flight and airport
services)
- Camera access (for scanning baggage)
3. How We Use Your Information
We use your information to:
- Provide and improve our overhead bin assignment service
- Process your flight bookings and bin reservations
- Send you notifications about your flight and bin assignment
- Communicate with you about service updates and support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and prevent fraud
4. Information Sharing
We may share your information with:
-
Airlines: Flight and baggage information
necessary to provide our service
-
Service Providers: Third-party vendors who assist
in operating our service
-
Legal Requirements: When required by law or to
protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security
measures to protect your information. However, no method of
transmission over the internet is 100% secure, and we cannot
guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing (where applicable)
- Request data portability
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your information for as long as necessary to provide our
services and comply with legal obligations. You may request deletion
of your account and associated data at any time.
8. Children's Privacy
Our service is not directed to individuals under the age of 13. We
do not knowingly collect personal information from children under
13.
9. International Data Transfers
Your information may be transferred to and processed in countries
other than your country of residence. We ensure appropriate
safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify
you of material changes by posting the new policy on our website and
app, and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data
practices, please contact us: